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Generic DTMF Collect Config Node configuration panel

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Description

  • As of Cognigy.AI 4.96.0, AudioCodes Nodes and Generic Voice Nodes are deprecated. Flows with these Nodes continue to work, and you can still edit and clone them as well as export them as a Package. However, you can’t create new ones in Cognigy.AI 4.96 or later.
  • The full removal of AudioCodes Nodes is planned for Q2 2026. After the removal, AI Agents using these Nodes will stop working properly. We strongly recommend migrating to Voice Gateway Nodes before the removal date.
Enables capturing of DTMF signals by the voice agent during the entire call session. When executed, the settings will apply for the remainder of the session.
ParameterTypeDescription
Capture DTMF signalsToggleEnables capturing of DTMF signals by the voice agent
DTMF Inter Digit TimeoutNumberDefines the timeout in between collected DTMF digits
DTMF Max DigitsNumberDefines the maximum number of digits which can be entered by the user, the digits are being submitted automatically once this limit is reached
DTMF Submit DigitCognigyScriptDefines the DTMF submit digit which will be used for submitting the previously entered digits. This overrides the minimum digits validation