HTTP Webhooks
Detect handover end events in Genesys Cloud Open Messaging using HTTP webhooks.
Amazon EventBridge
Detect handover end events in Genesys Cloud Open Messaging using Amazon EventBridge.
Handover End Detection
Handover End Detection
Configure how Genesys Cloud Open Messaging detects when a handover session ends.
Genesys Cloud Open Messaging supports two methods for detecting when a handover session ends.
Last modified on June 16, 2026