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Handover Providers connect AI Agents to contact centers, enabling seamless handoffs from automated conversations to human agents. Select the connector for the contact center your human agents use.

NiCE CXone

Integration with NiCE CXone for environments integrated at the platform level or without platform-level integration.

Cognigy Live Agent

Integration with the Cognigy-native contact center for handover of chat conversations.

Genesys Cloud Open Messaging

Integration with Genesys Cloud Open Messaging.

Salesforce MIAW

Integration with Salesforce MIAW.

RingCentral Engage

Integration with RingCentral Engage.

8x8

Integration with the 8x8 platform.

storm

Integration with storm, the contact center platform from Content Guru.

Chatwoot

Integration with the Chatwoot platform.

Genesys Cloud Guest Chat

Integration with Genesys Cloud for guest chat functionality.

Salesforce Service Cloud

Integration with Salesforce Service Cloud.
Last modified on September 3, 2026