| Browser | Version |
|---|---|
| Google Chrome | 66 or higher |
| Mozilla Firefox | 57 or higher |
| Microsoft Edge | 16 or higher |
| Safari | 11.1 or higher1 |
1: Cognigy only supports Websockets on Safari, which means that the fallback to long-polling is not allowed.
Webchat v2 (Deprecated)
Webchat v2: Supported Browsers
View the browsers supported by Cognigy Webchat v2, including Chrome, Firefox, Edge, and Safari, with the minimum required version for each browser.
Cognigy Webchat v2 is compatible with the browsers listed in the table.
Note that some browsers may not support certain Webchat features.
For example, the Enable speech-to-text feature, which adds a microphone button to the Webchat interface, is unavailable in Mozilla Firefox as voice input is not yet implemented in that browser.
1: Cognigy only supports Websockets on Safari, which means that the fallback to long-polling is not allowed.
1: Cognigy only supports Websockets on Safari, which means that the fallback to long-polling is not allowed.
Last modified on April 24, 2026