| Browser | Version |
|---|---|
| Google Chrome | 66 or higher |
| Mozilla Firefox | 57 or higher |
| Microsoft Edge | 16 or higher |
| Safari | 11.1 or higher1 |
1: Cognigy only supports Websockets on Safari, which means that the fallback to long-polling is not allowed.
Webchat v2 (Deprecated)
Webchat v2: Supported Browsers
Cognigy Webchat v2 is compatible with the browsers listed in the table.
Note that some browsers may not support certain Webchat features.
For example, the Enable speech-to-text feature, which adds a microphone button to the Webchat interface, is unavailable in Mozilla Firefox as voice input is not yet implemented in that browser.
1: Cognigy only supports Websockets on Safari, which means that the fallback to long-polling is not allowed.
1: Cognigy only supports Websockets on Safari, which means that the fallback to long-polling is not allowed.