Cognigy.AI Docs

COGNIGY.AI is the Conversational AI Platform focused on the needs of large enterprises to develop, deploy and run Conversational AI’s on any conversational channel.

Given the arising need of voice interfaces as the most natural way of communicating with brands, Cognigy was founded in 2016 by Sascha Poggemann and Phil Heltewig. Our mission: to enable all devices and applications to intelligently communicate with their users via naturally spoken or written dialogue.

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Installation & Updating


Cognigy.AI is a modern software product and based on a microservice architecture. This means that we are not shipping a single binary to our customers, but rather multiple binaries packaged as Docker images. If you want to install and run our product, you have to provision a Kubernetes cluster as this container orchestrator is required in order to run our product.


DockerSwarm support dropped

With Cognigy.AI version 4.0.0 we have dropped support for DockerSwarm as a container orchestrator and Kubernetes is the only way of how you can install our product.


Update from Cognigy.AI 3.X

You can't update a Cognigy.AI 3.X installation to Cognigy.AI 4.X by using the usual "update" mechanism. You have to setup a new installation for Cognigy.AI 4.X and migrate your content. Please get in touch with us if you have any questions regarding the "update path".

You can get more information about Kubernetes by reading through their official documentation:

Installing our product requires our installation-guide which you can request by sending an email to our product support team:
Please send an email to [email protected] to get the password.

Once you have received the password for our documentation material, you can download the documentation using this link:

Updated 7 months ago

Installation & Updating

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