This page lists common issues you may encounter while using Ops Center and provides troubleshooting steps to resolve them.Documentation Index
Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
Use this file to discover all available pages before exploring further.
The Live Indicator Changed Color from Green to Gray
The Live Indicator Changed Color from Green to Gray
Refresh the page, clear the cache, and reopen the browser. If the issue persists, contact Cognigy technical support for further assistance.
Service Loaded, but No Updates Visible in Ops Center
Service Loaded, but No Updates Visible in Ops Center
Data is updated every 30 seconds, so there might be a delay.
The Resource Column on the Errors Tab Shows a Dash in some Rows
The Resource Column on the Errors Tab Shows a Dash in some Rows
The dash indicates that the resource, such as a Node, Flow, or LLM, associated with the error has been deleted.