How to start
If you use the Cognigy Voice Gateway Self-Service Portal for the first time, ensure that you have completed the steps in the Getting Started guide. Once you have completed the guide, proceed with the following steps:- Identify the user scope you have or add a new user. The operations that you can perform in Voice Gateway are based on your user scope, such as Admin, Service Provider, or Account.
- Create an account or use an existing one.
- Create an application or use an existing one.
- Add a new carrier or use an existing one.
- Add a phone number or use an existing one.
- Add speech provider credentials or use existing ones.
- Check recent calls and view all information about the call.
- Check alerts if something went wrong with call configuration.
- Configure outbound call routing.