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Close Handover Node configuration panel

Description

This Node closes the handover conversation in the handover provider, such as Live Agent. If turned off, the user is only returned to the AI Agent. If the Close Handover Node isnโ€™t active and the human agent resolves a conversation in the Handover Provider later, the Node is ignored and doesnโ€™t trigger a Flow. You can use this Node after the Set Handover Inactivity Node.

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