Request Rating¶
Description¶
Cognigy introduces as of release Cognigy.AI (4.10.0) a new Flow Node "Request Rating".
The "Request Rating"-Node is used to request a rating. If the Node is triggered in your webchat conversation, you will see the rating dialog.
Option¶
The configuration options and their functions are listed below:
| Parameter | Description |
|---|---|
| Rating Title | Define a custom title for the rating request dialog. |
| Rating Comment Text | Define a custom comment text for the rating request dialog. |
| Settings | - Label: Enter a name for your choice to the Node. Adding a Label replaces the bottom text line of a Node. - Comment: Additional information about the Node. - Analytics step: Enter a meaningful step name used as Annotation for the Step Explorer in Insights analytics. |