Working with Analytics Steps
You can create Analytics Steps in your Flows in Build > Flows.Node Steps
Node Steps are Analytics Steps that record Node executions in the Analytics database:- In the Flow editor, click the Node for which you want to add an Analytics Step.
- In Settings > Analytics Step in the Node editor, enter a name for the step in the Analytics Step field and save the Node. The step name canโt:
- Contain the following characters:
/,:,*,?,",<,>,|,ยฅ,!,&,$,ยง,%,{,},=,ยป,,,.,;,+,~,#,`,',ยฐ,ยต,โฌ. - Start or end with a whitespace.
- Be longer than 128 characters.
- Contain the following characters:
Intent Steps
Intent Steps are Analytics Steps that record Intent recognition in the Analytics database:- In the Flow editor, navigate to NLU > Intents and select an Intent.
- In Advanced > Analytics step, enter a name for the step in the Analytics step field. The step name canโt:
- Contain the following characters:
/,:,*,?,",<,>,|,ยฅ,!,&,$,ยง,%,{,},=,ยป,,,.,;,+,~,#,`,',ยฐ,ยต,โฌ. - Start or end with a whitespace.
- Be longer than 128 characters.
- Contain the following characters:
Analytics Steps exist in the OData records only after a conversation has triggered them at least once.