notifyUrl parameter with the appropriate webhook URL to the outbound call request.
This capability allows you to track the occurrence of events, compare them, and identify potential issues.
Outbound Calls
Outbound Call Statuses
Track outbound call statuses in Cognigy Voice Gateway using webhook responses and call events. Monitor SIP response codes and identify call flow issues.
In Cognigy.AI, you can monitor call events in your Flow to track the progress of both inbound and outbound calls.
While you can monitor call events directly through your Flow, for more flexibility, you can also track some statuses of outbound calls through webhook responses.
To receive webhook responses for outbound calls, you need to add the
Last modified on May 6, 2026