Node Categories
Basic
Use Basic Nodes for basic conversational Flows, for example, the Say Node and the Question Node.
Logic
Use Logic Nodes to control the Flow execution, for example, the If Node and the Lookup Node.
Voice
Voice Nodes are for developing voice AI Agents.
Analytics
Nodes for tracking and analyzing conversation data and taking advantage of Cognigy AI’s comprehensive marketing functionality.
Service
Use Service Nodes to trigger external services, like databases and email servers. Additional services can be added through Extensions.
AI
AI Nodes are a collection of Nodes for Cognigy.AI NLU and Agentic AI.
Data
Data Nodes are designed to manage, manipulate, process, or store data.
Agent Copilot
Nodes for creating the Agent Copilot workspace.
xApps
Nodes for creating xApps.
Other
Additional specialized Nodes.
Nodes can belong to multiple categories for easier search and navigation. In the following sections, each Node is assigned to a single category to avoid duplicated descriptions.
Settings Common to All Node Types
All Node types include the Settings section, which contains the following parameters:| Parameter | Description |
|---|---|
| Label | The name of the Node that is displayed in the Flow editor. This is useful to distinguish between Nodes of the same type. |
| Comment | A comment that is displayed in the Flow editor. This is useful to add additional information about the Node. |
| Analytics Step | An analytic step to track which paths users take in the Flow. |