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Cognigy Natural Language Understanding (Cognigy NLU) is the core engine of Cognigy.AI that allows AI Agents to interpret human language. Cognigy NLU processes text and speech to determine meaning, identify user queries, and understand context, enabling more humanlike conversations.

Intents

Learn the fundamentals of Intents and how they’re used in Cognigy.AI to enhance conversational AI capabilities

NLU Performance Tuning

Fine-tune Intent recognition by analyzing accuracy and confidence. Adjust thresholds to optimize detection sensitivity

Rules and Conditions

Define rules and conditions to refine Intent handling, ensuring accurate user input recognition and response

Slots

Use Slots to extract data from user input, enabling dynamic interactions within conversations

Affirmative Words

Configure words and phrases for affirmative recognition, improving AI Agents understanding capabilities

Intent Hierarchy

Structure and prioritize Intents to improve recognition and mapping accuracy

Attachments

Attach additional resources like Flows and Lexicons to enhance Intent processing and response generation

External NLU

Integrate third-party NLU services for extended Intent recognition and language processing capabilities

Miscellaneous

Explore additional NLU tools