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AI Assist is an AI agent built into the Cognigy platform that helps you design your agents and navigate the platform in plain language. Key advantages include:
  • Builds for you. Give instructions and AI Assist configures your agents for you.
  • Answers questions. Ask questions to learn more about the platform and improve your agents.
  • Navigates the interface. Get help navigating through your projects. AI Assist opens the right place and works with you there.

Restrictions

AI Assist has access only to part of the Cognigy platform. For areas it can’t access, AI Assist can answer your questions about the features you want to configure and navigate the interface.

How to use

You can access AI Assist from any page within a project by clicking AI Assist in the upper-right corner.
AI Assist panel with the prompt 'What do you want to build?', a message field, and suggested prompts
In the input field, you can ask AI Assist to:
  • Create, edit, and review agents, for example, by configuring personas, skills, and tools, or by checking prompt quality and production readiness.
  • Manage resources and settings, for example, knowledge stores, endpoints, MCP servers, and voice settings.
  • Build flows and run simulations.
  • Provide information about Cognigy features and how to configure them.
  • Take you to other pages in your project, for example, by opening project settings, an agent configuration page, or a flow in the flow editor.

Controls

More information

Last modified on November 11, 2026