- Steps — simulate a user input and can include an input text and input data.
- Assertions — check the AI Agent’s responses and different aspects of the Flow for each Step against a defined value. You can also invert the Assertion check, which means the Assertion checks if the defined value is missing.
Assertion Types
Assertion Types
Type | Description | API Value |
---|---|---|
Message text assertion | Checks the text content of the AI Agent’s response. | assertText |
Message data assertion | Checks the data the AI Agent sent. | assertData |
State assertion | Checks the current State of the Flow. | assertState |
Context assertion | Checks the current data in the Context object of the Flow. | assertContext |
Slots assertion | Checks if specific Slots have been recognized. | assertSlots |
Intent assertion | Checks if specific Intents have been recognized. | assertIntent |
Limitations
- You can run up to 10 Playbooks simultaneously. You can change this limit for:
- On-premises — specify the
MAX_CONCURRENT_PLAYBOOK_EXECUTIONS
variable in thevalues.yaml
file. - Dedicated SaaS — contact Cognigy technical support.
- On-premises — specify the
- A Playbook can contain up to 50 Steps.
Working with Playbooks
- GUI
- CLI
- API
In Test > Playbooks, you can create, delete, and run Playbooks as well as export them as a Package. To define Steps and Assertions the Playbook editor, select a Playbook from the list. Playbook runs are Tasks and take place in the background. The results are available in the Playbook editor.Alternatively, you can also run a Playbook and view the results from the Interaction Panel, as well as create Playbooks from a conversation with the AI Agent.Playbook EditorIn the Playbook editor, configure the following settings for all Steps:
For each Step, you can enter input text and data to send to the AI Agent, and add Assertions to check the AI Agent’s response to the input.Runs TabOn the Runs tab in the Playbook editor, you can run Playbooks and view the results of the Playbook runs. You can also filter the runs by status and creator.After the Playbook run is completed, click it in the list to see the results. In the pane that opens on the right, you can hover over the Assertion checks for more details.Interaction PanelTo run a Playbook in the Interaction Panel, select and run a Playbook from the
tab. You can hover over the Assertion checks for more details.To create Playbooks from a conversation, follow these steps:
Setting | Description |
---|---|
Set timeout per step | The timeout for each step in the Playbook in milliseconds. If a step takes longer than the set timeout, an error is displayed in the Playbook player. The default timeout is 20000 ms. |
Abort on error | Select whether to continue or abort the Playbook after a failed step. |
- Chat with the AI Agent on the
tab.
- Click
above the chat window and select Create Playbook.