Documentation Index
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Updated in 4.90
The call is in progress once the call has been successfully established.
To capture this event, follow these steps:
- In your voice Flow, add a Question,
Optional Question,
or Wait For Input Node before the Lookup Node
where the
CALL_IN_PROGRESS event is selected.
- In the Voice Gateway Endpoint, activate the Enable Call Event: Call in Progress setting.
- Navigate to the Call Events section and enable the Call in Progress option.
Payload:
{
"event": "CALL_IN_PROGRESS",
"payload": {
"call_sid": "b3d6dc93-9659-41af-b222-eaa0bf7fea52",
"direction": "inbound",
"from": "user",
"to": "+44xxxxxxxxxxx",
"call_id": "152a1325-25da-123e-0cb3-002248a2a992",
"sip_status": 200,
"sip_reason": "OK",
"call_status": "in-progress",
"account_sid": "b06a4572-a30b-4e6a-8446-bcac0012d740",
"trace_id": "70334e50a878a528d3ab9c170bd614e0",
"application_sid": "29d6fe22-fc2b-47c3-bf92-73c5f9582724",
"fs_sip_address": "10.0.0.65:5060",
"originating_sip_ip": "54.171.127.194",
"originating_sip_trunk_name": "Twilio",
"api_base_url": "api-vg-staging.cognigy.ai/v1"
}
}