Optional Question

Basic Settings

Type	Required user input to answer question
Text	Any text input.
Yes / No	A positive or negative response.
Intent	One of the trained Intents must be identified from the user’s response.
Slot	A System Slot or Lexicon Slot must be detected within the user’s response. The slot is defined by name.
Date	Any date (system-defined).
Number	Any number (system-defined).
Temperature	Any temperature (system-defined).
Age	Any age (system-defined).
Duration	Any time duration (system-defined).
Email	Any email address (system-defined).
Money	Any monetary value (system-defined).
URL	Any reference/address to a resource on the Internet, for example, `http://example.com`.
Percentage	Any percentage (system-defined).
Regex	Any custom data format defined by a regex expression must be detected in the user’s response.
Data	Any data (input.data) input.

All data formats supported by the Cognigy NLU for system slot mapping are listed on the Slot Mapping page.

Channels and Output types

The Optional Question Node output types carry the same functionality as the Say Node.

If you select the Date as a Question Type, the Question Node automatically renders a datepicker if the channel supports it. Refer to Datepicker for more information.

Advance

Parameter	Description
Store detailed Results	When enabled, stores a more detailed JSON object under the result property of the input. This is useful in case more information is needed.
Stop Flow execution after Answer	When enabled, Flow execution stops after the “On answer” case and wait for another input.
Forget Question Threshold	The difference with a regular Question Node is that the Optional Question Node doesn’t need to be answered. If the Optional Question Node is triggered and no answer is provided, the fact that the question was “asked” is nonetheless kept in memory. With this setting, you can decide for how many inputs the Optional Question should be kept in memory.
Parse CognigyScript	Lets you decide on which user input the CognigyScript after Answer should be executed.

Result Storage

If Store Result in Context is enabled, the Question Result is also stored in the Context object.

Question Information in Input

When an Optional Question is “active”, meaning the AI Agent waits for an answer, information about the Optional Question is added to the Input object.

"activeOptionalQuestion": {
    "nodeId": "cb81db3a-6230-49e7-8ce4-12f877abe0cb",
    "type": "yesNo",
    "lastExecutedAt": 1,
    "forgetQuestionThreshold": 3
}

Overview

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Platform Features

For Developers

Administration and Installation

Description

Parameters

AI-Enhanced Output

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​AI-Enhanced Output

Description

Parameters

AI-Enhanced Output