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Test Mode allows you to send messages to Endpoints without affecting the billable conversation count. The messages you send are processed as regular messages between a user and an AI Agent.

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Key Benefits

  • Availability Check. You can periodically check the availability of your AI Agent.
  • End-To-End Tests. You can run end-to-end tests in the actual conditions in which AI Agents interact with users and analyze their performance.

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Restrictions

The following Endpoint types support test mode:
  • REST, for Cognigy.AI 4.27.0 and later versions.
  • Socket.IO, for Cognigy.AI 4.42.0 and later versions.

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How to Use Test Mode for Endpoints

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REST

To send a message in test mode, prepend /test/ to the <URL_TOKEN> in the POST request, as follows: 
POST https://<ENDPOINT_BASE_URL>/test/<URL_TOKEN>

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Socket.IO

To send a message in test mode, establish a Socket.IO connection with the Socket.IO Endpoint and pass the testMode parameter with true to SocketClient.

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Use Constructor Options

const { SocketClient } = require("@cognigy/socket-client");

const client = new SocketClient("https://socket.url", "socket-token", {
  testMode: true,
});

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Use Manual Socket.IO Setup

socketClient = new SocketClient({ /* provide your config parameters */ })
//...

if (config.testMode) {
	socketClient.io.opts.query["testMode"] = "true";
}

socketClient.connect();
//...
The examples may differ depending on which Socket.IO client library you use.

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Impact on Billing

The messages you send in test mode don’t increase the billable message count in a conversation. However, in addition to the billable conversation count, Cognigy.AI also tracks the total conversation count, which includes test mode messages. Both counts are included in Cognigy.AI’s billing reports to prevent misuse. You can send up to 600 test messages per hour. Any rate above this limit may be considered misuse.