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Cognigy.AI offers a robust localization feature for easy customization and content reuse. You can configure multiple Locales and add localized content to your Flow. Alternatively, you can use machine translation to automatically translate content. If one Locale doesn’t have configured content, Cognigy.AI automatically falls back to another Locale.

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Restrictions

  • You can’t change the primary Locale after you’ve selected it.

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Limitations

  • The maximum number of Locales per Project is 10.

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How to Use

You can add, edit, and delete Locales in Manage > Localization. Also, you can copy their Reference ID.

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Localize Flows

You can localize Nodes and Intents in the Flow editor after selecting a Locale in the top bar.
You can change a Flow’s Locale during a conversation using the Switch Locale Node.

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More Information