Working with Endpoints
- GUI
- API
- CLI
You can create, view, edit, and delete Endpoints in Deploy > Endpoints.
General Endpoint Settings
For every Endpoint, you have the following basics:Setting | Description |
---|---|
Snapshot | This setting is optional. Select the Snapshot of the Project you want to use. By default, Endpoints use the Connections from the Snapshot. If you select a Snapshot, the Override Snapshot Connections toggle is displayed under the Snapshot list. |
Locale | This setting is optional. Select the Locale for the Endpoint. The Locale list only appears if you’ve created a Locale beforehand. |
Flow | Select the Flow to use for the Endpoint. You can enter manually by clicking Manual Input below the Flow list. Click |
Endpoint URL | The Endpoint URL serves as the interface to the Endpoint. For most third-party platforms, you need to copy it into the channel’s settings to configure the connection to Cognigy.AI. |
NLU Connector | Select the NLU Connector for the Endpoint. To disable Intent and Slot recognition, select the No NLU option. |
Enable Endpoint | Toggle to activate or deactivate the Endpoint. This setting is enabled by default. |
Override Snapshot Connections
If you activate the Override Snapshot Connections toggle, the Endpoint overrides the Connections in the Snapshot with Connections from the Project. If only the Snapshot has a Connection, the Connection isn’t overridden. If necessary, you need to update such Connections manually. To override the Connection of the AI Agent in production, you can:- Make the necessary changes in a staging environment, create a Snapshot of the same AI Agent, and select the Snapshot in the Endpoint settings. Deactivate the Override Snapshot Connections toggle.
- Import Connections from another AI Agent using a Package. Activate the Override Snapshot Connections toggle.
Specific Endpoint Settings
You can use the following additional settings for the Endpoint configuration:- Data Protection & Analytics
- Transformer Functions
- Session Management
- Real-Time Translation Settings
- Handover Settings
- Agent Copilot
- File Storage