Endpoints Compatible with Handover Providers
The Endpoints that support handover are listed below:- Facebook (Meta) Messenger
- LINE Messenger
- Azure Bot Services
- RingCentral Engage
- Slack
- Socket
- Sunshine Conversations
- Webchat
- Webhook
Handover Providers
The Handover Providers section in the Endpoint settings was deprecated in 4.97. The removal date is the end of January 2026.
We encourage you to try our new Handover Providers interface, which offers greater flexibility for managing your integration with contact centers.
For a smooth migration, refer to the migration guide.
- Cognigy Live Agent
- Chatwoot
- RingCentral Engage
- Salesforce
- Genesys Cloud Guest Chat
- Genesys Cloud Open Messaging
- 8x8