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The Alexa Endpoint enables you to connect your AI Agent to the Amazon Alexa Skills.

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Prerequisites

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Restrictions

  • This Endpoint uses the Alexa NLU Connector, meaning all Natural Language Understanding (NLU) is processed by Amazon’s NLU engine. Consequently, the Cognigy.AI NLU model can’t be used in this configuration.
  • Amazon Alexa passes only the intent name to the Cognigy.AI Flow, not the actual user input. Therefore, any Nodes that rely on user inputs, such as If Nodes, or Intent rules won’t function as intended in this setup.

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Generic Endpoint Settings

Learn about the generic Endpoint settings on the following pages:

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Specific Endpoint Settings

ParameterDescription
Reparse Alexa SlotsAllows slots detected by Alexa to be passed to
Cognigy.AI and processed by the Cognigy NLU.DeploymentSelect the Alexa
skill you configured on the Amazon Alexa side. You can also log in to Amazon
from the My Profile page. Once
logged in, you will be able to select the Alexa Skill you want to connect
with your Cognigy.AI Endpoint. After selecting a skill, click the Deploy
button to configure your skill to use this Endpoint when invoked.

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How to Set Up

  1. In the left-side menu of your Agent, click Deploy > Endpoints.
  2. On the Endpoints page, click + New Endpoint.
  3. In the New Endpoint section, do the following:
    1. Select the Alexa Endpoint type.
    2. Specify a unique name.
    3. Select a relevant Flow from the list. Save changes.
  4. In the Endpoint, go to the Alexa Settings.
  5. Click Login With Amazon and log in to your Amazon Developer Account.
  1. Go to the Amazon Developer Portal. 1. In the Amazon Developer Portal, click the Alexa tab and select Create Skill. 2. Name the skill and select the Custom model for flexibility in building the skill. Save and proceed to the Skill configuration. 3. Add the following built-in intents to handle Yes/No questions in your Flow’s Question Nodes. - AMAZON.YesIntent - AMAZON.NoIntent You can use additional Amazon built-in intents and access them via ci.intent in Cognigy.AI. 4. Go to the Endpoints page. In the Service Endpoint Type section, select HTTPS. 5. In the Default Region field, enter the copied Endpoint URL. From the Select SSL certificate type list, select My development endpoint is a sub-domain of a domain that has a wildcard certificate from a certificate authority. You can also configure another region if needed. Save the changes.
  1. Go to the Alexa Endpoint that you created previously.
  2. Select the target Alexa skill from the Deployment list.
  3. Click Deploy to automatically configure the skill to use the Endpoint.

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More Information