Cognigy

Cognigy.AI Docs

COGNIGY.AI is the Conversational AI Platform focused on the needs of large enterprises to develop, deploy and run Conversational AI’s on any conversational channel.

Given the arising need of voice interfaces as the most natural way of communicating with brands, Cognigy was founded in 2016 by Sascha Poggemann and Phil Heltewig. Our mission: to enable all devices and applications to intelligently communicate with their users via naturally spoken or written dialogue.

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The Members panel allows Project Admins to manage the Roles that users in an organization have for a specific Agent. The roles assigned here are complimentary to the Global Roles assigned in the Access Control panel.

Project Roles

In addition to global roles, Cogngiy.AI offers Agent-specific roles which can be assigned to compliment the global access rights that have been granted for a given user.

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Project Member Administration

A user profile requires the "Project Admin" role to be able to make changes to a any user access for that specific agent. This will automatically be assigned to any user who creates a new agent.

The Project Roles available to chose from are listed below:

Project Role Name

Permissions

Analytics

Adds the following permissions:

  • full permissions on analytics

Basic

Adds the following permissions:

  • read permission for all agent assets except: User Details, contact profiles, Node Comments, Node Descriptions, Logs and Member Details

Connection Admin

Adds the following permissions:

  • full permissions for Connections

Contact Profile Admin

Adds the following permissions:

  • full permissions for Contact Profiles
  • full permissions for Conversation History

Contact Profile Editor

Adds the following permissions:

  • read/update permissions for Contact Profiles

Contact Profile Viewer

Adds the following permissions:

  • read permissions for Contact Profiles

Conversation History

Adds the following permissions:

  • full permissions for Conversation History

Developer

Adds the following permissions:

  • full permissions for Extensions
  • full permissions for Flow Node Comments
  • full permissions for Flow Node Description
  • full permissions for Locales
  • full permissions for Logs

Endpoint Admin

Adds the following permissions:

  • full permissions for Endpoints

Extension Admin

Adds the following permissions:

  • full permissions for Extensions

Extension Editor

Adds the following permissions:

  • read/update permissions for Extensions

Flow Editor

Adds the following permissions:

  • read/update permissions for Intents
  • full permissions for Flow node comments
  • full permissions for Flow node descriptions
  • full permissions for Flow nodes
  • full permissions for Copy/Paste etc
  • full permissions for changing the order of Flow nodes

Flow Node Comments

Adds the following permissions:

  • full permissions for Flow node comments

Flow Node Descriptions

Adds the following permissions:

  • full permissions for Flow node descriptions

Intents

Adds the following permissions:

  • full permissions for intents

Lexicon Admin

Adds the following permissions:

  • full permissions for Lexicons

Lexicon Editor

Adds the following permissions:

  • read/update permissions for Lexicons

Locales Admin

Adds the following permissions:

  • full permissions for Locales

Logs

Adds the following permissions:

  • full permissions for Logs

Member Manager

Adds the following permissions:

  • full permissions for Member Details

NLU Connector Admin

Adds the following permissions:

  • full permissions for NLU Connectors

Playbook Admin

Adds the following permissions:

  • full permissions for Playbooks

Playbook Editor

Adds the following permissions:

  • Read/Update permissions for Playbooks

Project Admin

Adds the following permissions:

  • full access to all project resources (create, read, update, delete)

Snapshot Admin

Adds the following permissions:

  • full permissions for Snapshots

Snapshots

Adds the following permissions:

  • full permissions for Locales

Token Admin

Adds the following permissions:

  • full permissions for Tokens

Token Editor

Adds the following permissions:

  • Read/Update permissions for Tokens

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API Access

The same rights that control access to elements of the user interface also control access to the respective aspects of the API.

Locale Restrictions

The locale restrictions feature allows a user's access to be granted to a single locale. By enabling the "User is restricted to the following locales:" option, the user can be assigned any of the locales that exist within the agent.

The user's access rights will only be available for the assigned locales.

Updated about a month ago



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