4.56¶

Removal of Google Actions Endpoint

Due to the sunset of Google Conversational Actions on June 13, 2023, our Google Actions Endpoint will be removed in the near future. Consequently, the Endpoint will become unavailable.

Compatibility Matrix

We developed a version compatibility matrix for the Cognigy products. This matrix outlines the compatibility of Cognigy product versions with Cognigy infrastructure components, such as Kubernetes, MongoDB, and Redis.

4.56.0¶

Cognigy.AI¶

Released July 27^th, 2023

Features¶

Added a custom speech vendor to both the Synthesizer and Recognizer sections in the Voice Gateway Set Session Config, AudioCodes Set Session Parameters, Session Speech Parameters - Config Nodes, as well as to the Set Activity Parameters section for Voice Channel in the Say, Question, and Optional Question Nodes

Improvements¶

Added the GPT Output Generation in the Adaptive Card output. Now you can not only generate adaptive cards from scratch but also improve the existing ones.
Improved by adding German translations to the Cognigy.AI product

Bugfixes¶

Fixed the issue of missing German localization in Cognigy.AI UI

Cognigy Insights¶

Released July 27^th, 2023

Improvements¶

Removed italic style from the collapsible content payload in Transcript and Message explorers, leaving it only for the message title
Improved by showing the DTMF event as a collapsable text message in the Transcript and Message explorers
Improved by showing transfer and hang-up events as collapsable text messages in the Transcript and Message explorers

Cognigy Live Agent¶

Released July 27^th, 2023

Improvements¶

Added the description for variable usage to the Reply to User and Reply to Bot sections in the conversation chat

Agent Assist Workspace¶

Released July 27^th, 2023

Bugfixes¶

Fixed the issue where the Agent Assist Flow field in the Agent Assist section was not configurable when using Live Agent

Cognigy Voice Gateway¶

Released July 27^th, 2023

Features¶

Added the capability to configure a custom speech vendor to the Self-service portal

Bugfixes¶

Fixed the issue where a user could not save the selection of an outbound connection other than User Datagram Protocol (UDP) in the Carrier edit form
Fixed the issue in the Voice Gateway Endpoint where no default or fallback values were defined when the Endpoint Input Transformer crashes

Infrastructure¶

The version compatibility matrix was updated for the following Cognigy products: