Supported Browsers and Channels

Cognigy xApps are compatible with the browsers and channels listed below.

Supported Browsers

The following browsers are supported by xApps:

Browser	Versions
Firefox	The newest version and two previous versions.
Chrome	The newest version and two previous versions.
Chromium	The newest version and two previous versions.
Safari	The newest version and two previous versions.
Edge	The newest version and two previous versions.

Supported Channels

The following channels are supported by xApps:

• Voice Gateway
• AudioCodes¹
• Facebook (Meta) Messenger
• LINE Messenger
• Azure Bot Services
• RingCentral Engage
• Slack
• Socket
• Sunshine Conversation
• WhatsApp
• Webchat v2
• Webchat v3²
• Webhook
• REST Endpoint

More Information

• Overview
• Build an xApp
• xApp Architecture

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1. For this channel, Async Mode needs to be activated in the Endpoint settings. ↩

2. Webchat v3 is the only channel that supports xApp pages embedded within the channel interface. For more information, read the xApp Overlay article. ↩