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Deactivate Profile


This Node is used to deactivate a specific contact profile in case a contact requests it. This node has one parameter, as it will deactivate the profile of the contact that hits the Node and could also delete the stored profile data if required.


Parameter Type Description
DeleteData Boolean If True, this node will deactivate the contact profile and delete stored data including all analytics data and all transcripts. The contact profile won't get deleted so that it is still possible to re-activate the user.

Common usage

It is common to place this node behind an If Node that is only activated if the contact specifically requests that you shouldn't collect data their data.


If the "DeleteData" option is being used, all analytics data and all transcripts will be removed from the system. This operation is not revertible.