# 4.33¶

Important announcement

With release v4.30.0 we have officially marked our kubernetes repository as deprecated. If you are an on-premise customer and you are running Cognigy.AI/Cognigy Insights yourself, please have a look at our Helm Chart which we have crafted for Cognigy.AI/Cognigy Insights! Our Kubernetes repository will still receive updates until 31st December 2022.

## 4.33.1¶

### Cognigy.AI¶

Released September 7th, 2022

#### Improvements¶

• Improved by storing response data from Salesforce into the Input object after starting a Handover

#### Bugfixes¶

• Fixed a bug where the ChatRequestFailed event from Salesforce would cause the Handover status to be set to "completed" instead of "error"
• Fixed a bug where context updates during agentInject where lost when the Handover was finished

## 4.33.0¶

### Cognigy.AI¶

Released September 2nd, 2022

#### Features¶

• Added the feature to be able to use the intent model of a fallback locale

#### Improvements¶

• Improved the Suggested Reply card of the Agent Assist Card flow node
• Verify the integrity of translation strings
• Improved by keeping the Agent NLU Settings section as collapsed by default
• Improved by refining the order of settings in Interaction Panel
• Improved by adding missing events to the Interfaces and Endpoints
• Display Adaptive cards in Transcripts in Contact profiles and Insights

#### Bugfixes¶

• Fixed a bug where the input object contained the wrong nlu properties. This happened when an intent-confirmation-answer triggered a new intent instead
• Remove logging on product logs page for "user-connected" and "user-disconnected" events in the endpoint

### Cognigy Insights¶

Released September 2nd, 2022

#### Features¶

• Improve TE performance (MongoDB iops and DB) for large data
• Tooltip on Insights metrics with link to Cognigy documentation

#### Improvements¶

• Show insights dashboard dropdown options (and keep the uparrow active)

#### Bugfixes¶

• Not all steps available in starting steps dropdown
• filter-does-not-work-for-emails

### Cognigy Live Agent¶

Released September 2nd, 2022

#### Features¶

• Improved by adding the possibility to Auto Set Away agents from the account settings
• Improved by adding an option to set max conversation limit in account settings. This limit gates any new assignment of conversations (via bulk assign, manual single assign or auto-assign/auto-reassign) if an agent has already reached the conversation limit. As part of this, the conversation action section was reworked to include an "unassign" action for teams
• Improved by adding the ability to clear the conversation chat history with a new delete button
• Improved by adding the ability to remove the account conversations automatically after resolving them. Enabling this option under the account settings will remove the already resolved

#### Improvements¶

• Improved by adding a coherent information message when data for reports is insufficient
• Improved by changing the availability colors for online, busy, away, and offline statuses to better recognised

#### Bugfixes¶

• Fixed a bug where conversations were not filtering correctly when the cognigy channel type was a camel-case string (e.g. filters for microsoftTeams were returning no results, while filters for "alexa" were working)