Transfer¶
Description¶
Deprecation of AudioCodes and Generic Voice Nodes
AudioCodes Nodes and Generic Voice Nodes have been deprecated. Flows with these Nodes continue to work, and you can still edit and clone them as well as export them as a Package. However, you can't create new ones in Cognigy.AI v4.96 or later.
The Transfer Node lets you pass an active call to a tel or sip target.
| Parameter | Type | Description |
|---|---|---|
| Reasons | CognigyScript | The reason for the handover. Will show in AudioCode logs. |
| Target | CognigyScript | The target URI to pass the call to. Typically either a "tel" or "sip" URI. |
| Referral URL | CognigyScript | Defines the party (URL) who initiated the call referral |
| Transfer SIP Headers | JSON | Array of objects listing SIP headers that should be sent to the transferee. Each object comprises a name and a value attribute. |