Webchat v3: Supported Browsers¶
Note
This feature is currently in Beta. We encourage you to try it out and provide us with feedback.
Cognigy Webchat v3 is compatible with the browsers listed in the tabel.
| Browser | Versions |
|---|---|
| Google Chrome | The latest version and one previous version. |
| Mozilla Firefox | The latest version and one previous version. |
| Microsoft Edge | The latest version and one previous version. |
| Safari | The latest version and one previous version. 1 |
Note that some browsers may not support certain Webchat features. For example, the Enable speech-to-text feature, which adds a microphone button to the Webchat interface, is unavailable in Mozilla Firefox as voice input is not yet implemented in that browser.
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Cognigy only supports Websockets on Safari, which means that the fallback to long-polling is not allowed. ↩