Webchat v3: Supported Browsers¶
Cognigy Webchat v3 is compatible with the browsers listed in the tabel.
| Browser | Versions |
|---|---|
| Google Chrome | The latest version and one previous version. |
| Mozilla Firefox | The latest version and one previous version. |
| Microsoft Edge | The latest version and one previous version. |
| Safari | The latest version and one previous version. 1 |
Note that some browsers may not support certain Webchat features. For example, the Enable speech-to-text feature, which adds a microphone button to the Webchat interface, is unavailable in Mozilla Firefox as voice input is not yet implemented in that browser.
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Cognigy only supports Websockets on Safari, which means that the fallback to long-polling is not allowed. ↩