AudioCodes¶

Deprecation of AudioCodes and Generic Voice Nodes

AudioCodes Nodes and Generic Voice Nodes have been deprecated. Flows with these Nodes continue to work, and you can still edit and clone them as well as export them as a Package. However, you can't create new ones in Cognigy.AI v4.96 or later.

AudioCodes Nodes help you build a voice agent using AudioCodes configuration.

Call Recording ¶

This Node controls the voice recording capabilities of the conversation.

Hang Up ¶

This Node instructs AudioCodes to end the call.

Play URL ¶

This Node lets you retrieve a WAV file from a URL location and play it back to the user.

Send Message ¶

This Node sends a text (optionally with SSML) to AudioCodes, which then turns this text into speech (TTS) and outputs it to the caller.

Send Metadata ¶

This Node sends metadata via SIP INFO messages to the connected SIP trunk.

Set Session Parameters ¶

This Node configures the AudioCodes Session. All parameters set within this Node are valid for the remainder of the session unless overwritten, either directly or by activity parameters.

Transfer ¶

This Node enables the forwarding of an active call to a Tel or SIP target.

AudioCodes¶

Call Recording¶

Hang Up¶

Play URL¶

Send Message¶

Send Metadata¶

Set Session Parameters¶

Transfer¶