DTMF Collect - Config¶

Description¶
Deprecation of AudioCodes and Generic Voice Nodes
AudioCodes Nodes and Generic Voice Nodes have been deprecated. Flows with these Nodes continue to work, and you can still edit and clone them as well as export them as a Package. However, you can't create new ones in Cognigy.AI v4.96 or later.
Enables capturing of DTMF signals by the voice agent during the entire call session.
When executed, the settings will apply for the remainder of the session.
Parameter | Type | Description |
---|---|---|
Capture DTMF signals | Toggle | Enables capturing of DTMF signals by the voice agent |
DTMF Inter Digit Timeout | Number | Defines the timeout in between collected DTMF digits |
DTMF Max Digits | Number | Defines the maximum number of digits which can be entered by the user, the digits are being submitted automatically once this limit is reached |
DTMF Submit Digit | CognigyScript | Defines the DTMF submit digit which will be used for submitting the previously entered digits. This overrides the minimum digits validation |