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Generic Transfer


The Transfer Node lets pass an active call to a tel or sip target.

Parameter Type Description
Reason CognigyScript The reason for the handover. Will show in VG/AC logs
Transfer Destination CognigyScript E.164 syntax or a SIP URI are supported
Referred By String This parameter is optional.

This setting allows you to change the original Referred By value, which can be a SIP URI or a user identifier such as a phone number. To define the Referred By value, you can use the following patterns:
- SIP URI - sip:[referred-by] In this case, the entire SIP URI will be sent as the Referred-By header. Example: "Referred-by": "".
- User Identifier - sip:[referred-by]@[SIP FROM Domain from carrier config]. Example, "Referred-By": "".
Custom SIP Headers JSON Array of objects listing SIP headers that should be sent to the transferee. Each object comprises a name and a value attribute.