Transfer¶
Description¶
Deprecation of AudioCodes and Generic Voice Nodes
AudioCodes Nodes and Generic Voice Nodes will be deprecated at the end of February 2025. After this time, you won't be able to create new Nodes, but you can still edit or clone existing ones. Flows with these Nodes will continue to work after the deprecation date.
The Transfer Node lets pass an active call to a tel or sip target.
| Parameter | Type | Description |
|---|---|---|
| Reason | CognigyScript | The reason for the handover. Will show in VG/AC logs |
| Transfer Destination | CognigyScript | E.164 syntax or a SIP URI are supported |
| Referred By | String | This parameter is optional. This setting allows you to change the original Referred By value, which can be a SIP URI or a user identifier such as a phone number. To define the Referred By value, you can use the following patterns: - SIP URI - sip:[referred-by]@custom.domain.com. In this case, the entire SIP URI will be sent as the Referred-By header. Example: "Referred-by": "sip:CognigyOutbound@custom.domain.com".- User Identifier - sip:[referred-by]@[SIP FROM Domain from carrier config]. Example, "Referred-By": "sip:CognigyOutbound@sip.cognigy.ai". |
| Custom SIP Headers | JSON | Array of objects listing SIP headers that should be sent to the transferee. Each object comprises a name and a value attribute. |