Live Agent: Version Compatibility Matrix¶
This matrix outlines the compatibility of Cognigy Live Agent versions with Cognigy infrastructure components, such as Kubernetes, MongoDB, and Redis.
This comprehensive matrix is a resource that empowers users to make informed decisions regarding system integrations and upgrades. It ensures a smooth and successful deployment of Cognigy products within an on-premises environment.
| Live Agent / Infra component |
Kubernetes | PostgreSQL | Redis | Helm |
|---|---|---|---|---|
| 4.99 | 1.22-1.32 | 15.1 | 7.02 | 3.9 or higher |
| 4.98 | 1.22-1.32 | 15.1 | 7.02 | 3.9 or higher |
| 4.97 | 1.22-1.32 | 15.1 | 7.02 | 3.9 or higher |
| 4.96 | 1.22-1.32 | 15.1 | 7.02 | 3.9 or higher |
| 4.95 | 1.22-1.32 | 15.1 | 7.02 | 3.9 or higher |
| 4.94 | 1.22-1.32 | 15.1 | 7.02 | 3.9 or higher |
| 4.93 | 1.22-1.30 | 15.1 | 7.02 | 3.9 or higher |
| 4.92 | 1.22-1.30 | 15.1 | 7.02 | 3.9 or higher |
| 4.91 | 1.22-1.30 | 15.1 | 7.02 | 3.9 or higher |
| 4.90 | 1.22-1.30 | 15.1 | 7.02 | 3.9 or higher |
| 4.89 | 1.22-1.30 | 15.1 | 7.02 | 3.9 or higher |
| 4.88 | 1.22-1.30 | 15.1 | 7.02 | 3.9 or higher |
| 4.87 | 1.22-1.30 | 15.1 | 7.02 | 3.9 or higher |
| 4.86 | 1.22-1.31 | 15.1 | 7.02 | 3.9 or higher |
| 4.85 | 1.22-1.31 | 15.1 | 7.02 | 3.9 or higher |
| 4.84 | 1.22-1.31 | 15.1 | 7.02 | 3.9 or higher |
| 4.83 | 1.22-1.30 | 15.1 | 7.02 | 3.9 or higher |
| 4.82 | 1.22-1.30 | 15.1 | 7.02 | 3.9 or higher |
| 4.81 | 1.22-1.30 | 15.1 | 7.02 | 3.9 or higher |
| 4.80 | 1.22-1.30 | 15.1 | 7.02 | 3.9 or higher |
| 4.79 | 1.22-1.29 | 15.1 | 7.02 | 3.9 or higher |
| 4.78 | 1.22-1.28 | 15.1 | 7.02 | 3.9 or higher |
| 4.77 | 1.22-1.28 | 15.1 | 7.02 | 3.9 or higher |
| 4.76 | 1.22-1.28 | 15.1 | 7.02 | 3.9 or higher |
| 4.75 | 1.22-1.28 | 15.1 | 7.02 | 3.9 or higher |
| 4.74 | 1.22-1.28 | 15.1 | 7.02 | 3.9 or higher |
| 4.73 | 1.22-1.27 | 15.1 | 7.02 | 3.9 or higher |
| 4.72 | 1.22-1.27 | 15.1 | 7.02 | 3.9 or higher |
| 4.71 | 1.22-1.27 | 15.1 | 7.02 | 3.9 or higher |
| 4.70 | 1.22-1.27 | 15.1 | 7.02 | 3.9 or higher |
| 4.69 | 1.22-1.27 | 15.1 | 7.02 | 3.9 or higher |
| 4.68 | 1.22-1.27 | 15.1 | 7.02 | 3.9 or higher |
| 4.67 | 1.22-1.27 | 15.1 | 7.02 | 3.9 or higher |
| 4.66 | 1.22-1.27 | 15.1 | 7.02 | 3.9 or higher |
| 4.65 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.64 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.63 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.62 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.61 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.60 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.59 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.58 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.57 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.56 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.55 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.54 | 1.19-1.25 | 15.1 | 7.02 | 3.9 or higher |
| 4.53 | 1.19-1.25 | 15.1 | 7.01 | 3.8 or higher |
| 4.52 | 1.19-1.25 | 15.1 | 7.01 | 3.8 or higher |
| 4.51 | 1.19-1.25 | 15.1 | 7.01 | 3.8 or higher |
| 4.50 | 1.19-1.24 | 15.1 | 7.01 | 3.8 or higher |
| 4.49 | 1.19-1.24 | 15.1 | 7.01 | 3.8 or higher |
| 4.48 | 1.19-1.24 | 15.1 | 7.01 | 3.8 or higher |
| 4.47 | 1.19-1.24 | 15.1 | 7.01 | 3.8 or higher |
| 4.46 | 1.19-1.24 | 15.1 | 7.01 | 3.8 or higher |
More Information¶
Version Compatibility Matrix: