Live Agent: Version Compatibility Matrix¶
This matrix outlines the compatibility of Cognigy Live Agent versions with Cognigy infrastructure components, such as Kubernetes, MongoDB, and Redis.
This comprehensive matrix is a resource that empowers users to make informed decisions regarding system integrations and upgrades. It ensures a smooth and successful deployment of Cognigy products within an on-premises environment.
| Live Agent / Infra component |
Kubernetes | PostgreSQL | Redis | Helm |
|---|---|---|---|---|
| 4.46 | 1.19-1.24 | 15.1 | 7.01 | 3.8 or higher |
| 4.47 | 1.19-1.24 | 15.1 | 7.01 | 3.8 or higher |
| 4.48 | 1.19-1.24 | 15.1 | 7.01 | 3.8 or higher |
| 4.49 | 1.19-1.24 | 15.1 | 7.01 | 3.8 or higher |
| 4.50 | 1.19-1.24 | 15.1 | 7.01 | 3.8 or higher |
| 4.51 | 1.19-1.25 | 15.1 | 7.01 | 3.8 or higher |
| 4.52 | 1.19-1.25 | 15.1 | 7.01 | 3.8 or higher |
| 4.53 | 1.19-1.25 | 15.1 | 7.01 | 3.8 or higher |
| 4.54 | 1.19-1.25 | 15.1 | 7.02 | 3.9 or higher |
| 4.55 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.56 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.57 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.58 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.59 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
| 4.60 | 1.19-1.26 | 15.1 | 7.02 | 3.9 or higher |
More Information¶
Version Compatibility Matrix: