If you’re a new user of Agent Copilot and are starting to use it from Cognigy version 4.65, you don’t need this installation guide. From 4.65 onwards, Agent Copilot is included with the Cognigy installation.
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Version compatibility matrices:- Cognigy, Insights, and Copilot: Version Compatibility Matrix
- Live Agent: Version Compatibility Matrix
- Voice Gateway: Version Compatibility Matrix
1: Stand-alone deployment. 2: Both stand-alone and High Availability (HA) with Sentinel deployments.