Webchat v2¶
Warning
Starting from version 4.77, the 18-month countdown to the deprecation of Webchat v2 begins. During this time, only important security updates will be provided for v2, with no further feature additions.
Webchat v2 is a stable version of Cognigy Webchat, which is compatible with any version of Cognigy.AI.
Benefits of Webchat v2:
- User Interaction. Users can interact with your Conversational AI system directly through the Webchat widget. It provides a graphical chat interface for a smooth user experience.
- Customization. Using CSS allows you to match the Webchat's appearance to your website's design. You can tweak parameters such as widget colors, fonts, buttons, input/output styles, and even avatars.
- Persistent Chat History. Webchat retains chat history, ensuring continuity even during in-app navigation. Users can seamlessly continue conversations without losing context.
- Easy Embedding. JavaScript embedding allows you to integrate Webchat into your website effortlessly.
![](../../../_assets/webchat/v2/webchat-v2.png)
How to Start with Webchat v2?¶
Start by reading the documentation provided for Webchat v2. These articles give you a fundamental understanding of its features, configuration, and how to integrate it into your project:
- Key Features. Explore the Webchat v2 features.
- Supported Browsers. Explore the supported browsers for Webchat v2.
- Configuration. Create a Webchat v2 Endpoint and customize various settings within it.
- Test your Webchat v2 using the embedded Demo Webchat within the Endpoint settings, or build Webchat v2 locally using developer tools.
- Embedding. Launch the Webchat v2 version on your website.