Webchat¶
Deprecation: Handover Providers in Endpoint Settings
The Handover Providers section in the Endpoint settings has been deprecated in 4.97. The removal date is September 2025. We encourage you to try our new Handover Providers interface, which offers greater flexibility for managing your integration with contact centers. For a smooth migration, refer to the migration guide.
Cognigy Webchat is an effective communication tool that assists businesses in interacting with their customers in a seamless manner. Its main function is to facilitate real-time communication through text or voice messages, which aids businesses in providing immediate support, collecting feedback, and engaging with users effectively. Webchat can be easily embedded into websites, enabling visitors to communicate with Conversational AI agents powered by Cognigy.AI.
Select the Endpoint version you want to use: