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OpenAI

To start using an OpenAI model with Cognigy.AI features, follow these steps:

  1. Add a Model
  2. Apply the Model

Add a Model

To add a model provided by OpenAI to Cognigy.AI, follow these steps:

  1. Open the Cognigy.AI interface.
  2. Go to Build > LLM.
  3. Click +New LLM.
  4. In the New LLM window, select a model from the Model Type list.
  5. Add a unique name and description for your model.

  6. From the Provider list, select an LLM's provider:
    6.1 From the Model list, select a model presented in the list or add a custom model that is not listed. If you select Custom Model, configure the following fields:
    - Model Type — select Chat for the https://api.openai.com/v1/chat/completions API, Completion for the https://api.openai.com//v1/completions API, and Embedding for the https://api.openai.com//v1/embeddings API. For more information, refer to the OpenAI Text Generation Models documentation.
    - Model Name — specify a name of the model that you want to use as a custom. To find model names, refer to the Azure OpenAI Service models documentation.
    6.2 Click Save.
    6.3 On the LLM Editor page, go to the Generative AI Connection field.
    6.4 On the right side of the field, click +.
    6.5 Fill in the following fields:
    - Connection name — create a unique name for your connection.
    - apiKey — add an API Key from your OpenAI account. You can find this key in the User settings of your OpenAI account.
    6.6 Click Create.

  7. To apply changes, click Save.

  8. To check if the connection was set up, click Test.

When the model is added, you will see it in the list of models.

To apply this model for Cognigy.AI features, go to the settings by clicking Manage LLM Features.

Apply the Model

To apply a model, follow these steps:

  1. Open the Cognigy.AI interface.
  2. In the left-side menu, click Manage > Settings.
  3. Go to the section based on your use case for using a model:
    • Generative AI Settings. In the Generative AI Settings section, activate Enable Generative AI Features. This setting is toggled on by default if you have previously set up the Generative AI credentials.
    • Knowledge AI Settings. Use this section if you need to add a model for Knowledge AI. Select a model for the Knowledge Search and Answer Extraction features. Refer to the list of standard models and find the models that support these features.
  4. Navigate to the desired feature and select a model from the list. If there are no models available for the selected feature, the system will automatically select None.
  5. Click Save.

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