Overview

Handover Providers connect AI Agents to contact centers, enabling seamless handoffs from automated conversations to human agents.

Select the connector for the contact center your human agents use.

• Cognigy Live Agent
  Integration with the Cognigy-native contact center for handover of chat conversations.
• 8x8
  Integration with the 8x8 platform.
• Chatwoot
  Integration with the Chatwoot platform.
• Genesys Cloud Guest Chat
  Integration with Genesys Cloud for guest chat functionality.
• Genesys Cloud Open Messaging
  Integration with Genesys Cloud Open Messaging.
• RingCentral Engage
  Integration with RingCentral Engage.
• Salesforce
  Integration with Salesforce.