Overview

Handover Providers connect AI Agents to contact centers, enabling seamless handoffs from automated conversations to human agents.

Select the connector for the contact center your human agents use.

• Cognigy Live Agent

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  Integration with the Cognigy-native contact center for handover of chat conversations.

• 8x8

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  Integration with the 8x8 platform.

• Chatwoot

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  Integration with the Chatwoot platform.

• Genesys Cloud Guest Chat

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  Integration with Genesys Cloud for guest chat functionality.

• Genesys Cloud Open Messaging

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  Integration with RingCentral Engage.

• Salesforce

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  Integration with Salesforce.