Generic Voice Nodes¶

Deprecation of AudioCodes and Generic Voice Nodes

AudioCodes Nodes and Generic Voice Nodes have been deprecated. Flows with these Nodes continue to work, and you can still edit and clone them as well as export them as a Package. However, you can't create new ones in Cognigy.AI v4.96 or later.

The Generic Voice Nodes are a set of Nodes for creating voice Flows that are not specific to one Endpoint. These Voice Nodes are compatible with both voice integrations: AudioCodes and Voice Gateway.

Barge In - Config ¶

This Node is a session config that enables the interruption of the voice AI Agent.

When executed, the settings will apply for the remainder of the session.

Continuous ASR - Config ¶

Continuous ASR enables the system to concatenate multiple STT recognitions of the user and then send them as a single textual message to the voice AI Agent.

DTMF Collect - Config ¶

Enables capturing of DTMF signals by the voice AI Agent during the entire call session.

When executed, the settings will apply for the remainder of the session.

Hang Up ¶

This Node instructs the system to end the call.

Mute Speech Input ¶

This Node controls when speech user inputs can be collected in your Flow.

Play URL ¶

The Play URL Node lets you stream a sound file into the call with the ability to loop it. MP3 and WAV encoded files are supported.

Send Metadata ¶

The Send Metadata Node sends metadata via SIP INFO messages to the connected SIP trunk.

Session Speech Parameters - Config ¶

This Node enables the change of speech parameters during the Flow.

Transfer ¶

This Node lets pass an active call to a tel or sip target.

User Input Timeout - Config ¶

This Node defines the action that the AI Agent should take if it does not receive any input from the user within a certain timeframe.