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Agent Copilot Nodes

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The Agent Copilot Nodes allow users to customize the Agent Copilot workspace by adding HTML, Adaptive Cards, and IFrame content.

  • Copilot: Adaptive Card Tile

    This Node allows you to create and display adaptive cards in your Agent Copilot workspace.

  • Copilot: HTML Tile

    This Node allows you to display customized HTML content in the Agent Copilot workspace.

  • Copilot: IFrame Tile

    This Node allows you to embed external websites directly into the Agent Copilot workspace.

  • Copilot: Identity Tile

    This Node displays and processes customer-specific information directly within the widget of your Agent Copilot workspace.

  • Copilot: Knowledge Tile

    This Node provides potential answers to human agents regarding customer questions.

  • Copilot: Next Action Tile

    This Node determines the appropriate next step or action in a conversation or process based on the user's input or the current context.

  • Copilot: Send Data

    This Node enables real-time updates of dynamic content to Agent Copilot widgets without reloading the entire widget.

  • Copilot: Sentiment Tile

    This Node performs sentiment analysis on the most recent input and provides insights into the emotional tone of the user.

  • Copilot: Set Grid

    This Node updates the Agent Copilot workspace grid via an API POST request and provides a preview of the grid.

  • Copilot: Transcript Tile

    This Node captures the most recent customer response and displays it on a designated widget in the Agent Copilot workspace.

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