4.68ΒΆ
DNS Name Change Required
With the 4.71 release, DNS names for Agent Copilot will change. If you have an on-premises installation, refer to the migration guide.
Warning
In release 4.69.0, the order
property of the Knowledge Chunks in the topK
search result is deprecated when using the Search Extract Output Node.
Removal of text-davinci-003 by OpenAI
Due to the sunset of the text-davinci-003 model by OpenAI on January 4, 2024, this model will no longer be available in Cognigy.AI.
Weaviate Upgrade to v1.22.5
Starting with Cognigy.AI release 4.68.0, Weaviate v1.19.0 will no longer be supported. If you have a Cognigy on-premises installation and are utilizing the Knowledge AI features, upgrade Weaviate to v1.22.5. For a smooth upgrade, refer to the guide.
4.68.2ΒΆ
Cognigy.AIΒΆ
Released January 29, 2024
Bug FixesΒΆ
- Fixed the issue where Web Page Import consistently resulted in the error
Could not open web page at...
InfrastructureΒΆ
Released February 5, 2024
Cognigy Voice GatewayΒΆ
- Parameterized the
drachtio-certs
secret name in thesbc-sip
DaemonSet and StatefulSet via.Values.sbc.sip.certSecretName
4.68.1ΒΆ
InfrastructureΒΆ
Released January 31, 2024
Cognigy Voice GatewayΒΆ
- Added a new environment variable to the
sbc-outbound
deployment to support best-effort TLS. By default, it is disabled via.Values.sbcOutbound.supportBestEffortTls: false
Cognigy.AIΒΆ
Released January 23, 2024
Bug FixesΒΆ
- Fixed the issue where the last message in LLM streams would sometimes not be displayed
- Fixed the issue where fetching trainer records failed when removing duplicates
4.68.0ΒΆ
Cognigy.AIΒΆ
Released January 23, 2024
FeaturesΒΆ
- Added the Web Page source type for Knowledge AI. Now you can use web pages for creating Knowledge Sources
- Agent Copilot can now be directly embedded in the Salesforce Agent Console
ImprovementsΒΆ
- Improved by exposing transcript in Code Nodes as
lastConversationEntries
- Improved by adding Knowledge AI resources into Packages
- Removed the Azure Deployment ID and advanced configuration of the Microsoft Speech provider from the Generic and Voice Gateway Nodes, as these settings can now be configured in the Voice Gateway Self-Service Portal
Bug FixesΒΆ
- Fixed the issue where the log level would not be applied correctly
- Fixed the issue where the Flow would sometimes start at the wrong Node after a Go To Node
- Added error details when uploading a Lexicon with a synonym that already exists
- Fixed the issue where the task manager did not display the correct number of tasks when there were child tasks
- Fixed the issue where Knowledge tile queries couldn't be submitted by pressing Enter
- Fixed the issue where
undefined
was displayed as the source in the Agent Copilot Knowledge tile - Fixed the issue where Handover settings for Salesforce were not validated and forwarded properly
- Fixed the issue where TTS and STT parameters in the Set Session Config Node could not be cleared by adding the Default option
Cognigy InsightsΒΆ
Released January 23, 2024
ImprovementsΒΆ
- Improved by opening Insights in a new tab rather than the current one
Cognigy Live AgentΒΆ
Released January 23, 2024
Bug FixesΒΆ
- Fixed the issue in the Live Agent UI where the old Agent Assist name was used instead of Agent Copilot
- Fixed the issue of missing translations for the duplicated Canned Responses error
- Fixed the issue where the content of Agent Copilot's Next Action and Knowledge Tiles would replace the existing message in the reply box instead of appending to it
Cognigy Voice GatewayΒΆ
Released January 23, 2024
Bug FixesΒΆ
- Fixed the issue where the hang-up custom headers were not working
- Fixed the issue where the Label field of the speech provider on the Application page was incorrectly applied
InfrastructureΒΆ
Agent CopilotΒΆ
Added a migration guide for DNS name changes for Agent Copilot services.
Version Compatibility MatrixΒΆ
The version compatibility matrix was updated for the following Cognigy products: