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CognigyScript is a superset of JavaScript that provides access to the Input, Context, and Profile objects within a text and JSON.

With CognigyScript, you can add dynamic and executable content to chat or voice conversations.

In the Cognigy.AI interface, fields that accept CognigyScript are marked with the token icon.

In most cases, CognigyScript is enclosed within double curly braces {{ }} tags, for example, {{input.text}}. This syntax enables Cognigy to identify and execute the CognigyScript code embedded within the Flow.

CognigyScript gives you access to the Cognigy objects via the following variables:

Object Variable Shortcut Example Shortcut Example
Input input ci {{input.text}} {{ci.text}}
Context context cc {{context.selectedHotel}} {{cc.selectedHotel}}
Contact Profile profile cp {{profile.firstname}} {{cp.firstname}}

Node Arguments

Accessing the CognigyScript functionality via Nodes varies depending on the types of arguments involved.

Text arguments

The double curly braces {{ }} denote the usage of CognigyScript within text arguments.

If the expression is invalid, an empty string is returned.


Using {{input.text.toUpperCase()}} will return the text sent by the client in uppercase format.

JSON arguments

Inline CognigyScript

The double curly braces {{ }} denote the usage of CognigyScript within the JSON object, specifically for fields that accept only JSON.

In the example below, the code attempts to fetch the orders object from the Context and assign it to customer_orders. If context.orders doesn't exist, the customer_orders key is skipped.


    "customer_orders": "{{context.orders}}"

Dynamic Data Manipulation

Within JSON arguments, a special notation { "$cs": { "script": "x", "type": "t"}}"}} is used to run CognigyScript. You can provide both a script and the desired return type. For instance, you can convert a string such as 6 into a number or an object into a string.

Using CognigyScript is helpful when you want to make requests to an external system via the HTTP Request Node, passing data from the Context with specific data types.


    "customer_orders": {
        "$cs": {
            "script": "context.orders",
            "type": "object"

IF Conditions and SWITCH Operands

There is no need to use {{ }} tags within conditions. Cognigy Script is evaluated as standard JavaScript.


The condition context.orders === 3 evaluates to true if the orders variable, stored in the Context, is equal to 3.

Code Nodes

There is no need to use {{ }} tags within a Code Node, even if you specify JSON in the code editor. Cognigy Script is evaluated as standard JavaScript. The input, context, profile and actions variables are exposed by default, as well as _ and moment.


const ordercount = context.orders;
switch(ordercount) {
    case 0:
        input.ordertext = "You ordered no items";
        actions.output('Hello', {'action': 1}); // outputs the text 'hello' with data {'action': 1}
    case 1:
        input.ordertext = "You ordered one item";
        input.ordertext = "You ordered many items";

Life Span of Cognigy Objects

Object Life Span
Input Recreated with each new user input and the execution of a new Flow.
Context Maintained throughout the entire conversation.
Contact Profile Stored persistently to preserve information, such as user names, throughout conversations.

The picture below shows the life span of the different Cognigy objects:

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