RECOGNIZED_SPEECH¶
Die Antwort des Benutzers wurde vom virtuellen Agenten erkannt.
Um eine Payload mit dem Ereignis "RECOGNIZED_SPEECH" zu testen, können Sie einen leeren Flow verwenden.
Eingabe: Starten Sie einen Anruf über das Interaction Panel, indem Sie auf ! [Telefon] (.. /.. /.. /assets/icons/phone.svg) > Anruf starten. Wenn der Anruf beginnt, sagen Sie "Hallo".
Nutzlast:
'''json { "Nutzlast": { "call_sid": "ee654c0b-e1e3-45d9-xxxx-xxxxxxxxxxxx", "direction": "eingehend", "from": "user-a6dRWVsNTxEYPU1Qkkxxxx", "to": "123456789", "call_id": "23b61302-5f72-123c-xxxx-xxxxxxxxxxxx", "sip_status": 200, "sip_reason": "OK", "call_status": "in Bearbeitung", "account_sid": "a6a34b37-6391-4f36-xxxx-xxxxxxxxxxxx", "trace_id": "012e7f38ccf2150c80f4169a8dd6xxxx", "application_sid": "16f9efd3-bb18-475f-xxxx-xxxxxxxxxxxx", "fs_sip_address": "10.1.193.xxx:xxxx", "originating_sip_ip": "88.77.xx.xxx", "api_base_url": "voicegateway-app.cognigy.ai/v1", "Rede": { "language_code": "en-US", "channel_tag": 1, "is_final": wahr, "Alternativen": [ { "Vertrauen": 0,9612209, "transcript": "Hallo." } ], "Anbieter": { "name": "Microsoft", "evt": { "id": "bbc41b27d34a40afbdb6b0bb25daxxxx", "recognition_status": "Erfolg", "offset": 17300000, "Dauer": 7400000, "Kanal": 0, "display_text": "Hallo.", "n_best": [ { "Vertrauen": 0,9612209, "lexical": "Hallo", "itn": "Hallo", "masked_i_t_n": "Hallo", "display": "Hallo.", "Wörter": [ { "word": "Hallo", "offset": 17300000, "Dauer": 7400000, "Vertrauen": 0,9612209 } ] }, { "Konfidenz": 0,82822037, "lexical": "Hallo, hallo", "itn": "Hallo Hallo", "masked_i_t_n": "Hallo Hallo", "display": "Hallo Hallo", "Wörter": [ { "word": "Hallo", "offset": 17300000, "Dauer": 3600000, "Konfidenz": 0,83673537 }, { "word": "Hallo", "Versatz": 21000000, "Dauer": 3700000, "Vertrauen": 0,81992954 } ] }, { "Konfidenz": 0,6618517, "lexical": "Hallo nein", "itn": "Hallo nein", "masked_i_t_n": "Hallo nein", "display": "Hallo nein", "Wörter": [ { "word": "Hallo", "offset": 17300000, "Dauer": 4100000, "Vertrauen": 0,61299324 }, { "word": "nein", "Offset": 21500000, "Dauer": 3200000, "Konfidenz": 0,7240353 } ] }, { "Konfidenz": 0,3121025, "lexical": "helo", "itn": "helo", "masked_i_t_n": "Helo", "display": "Helo", "Wörter": [ { "word": "helo", "offset": 17300000, "Dauer": 7400000, "Konfidenz": 0,3121025 } ] }, { "Konfidenz": 0,94312507, "lexical": "Hallo L", "itn": "Hallo L", "masked_i_t_n": "Hallo L", "display": "Hallo L", "Wörter": [ { "word": "Hallo", "offset": 17300000, "Dauer": 6800000, "Vertrauen": 0,9587209 }, { "word": "L", "Offset": 24500000, "Dauer": 200000, "Konfidenz": 0,5844207 } ] } ] } } }, "reason": "speechDetected" }, "event": "RECOGNIZED_SPEECH" } '''