Transfer¶
Description¶
The Transfer Node lets pass an active call to a tel or sip target.
| Parameter | Type | Description |
|---|---|---|
| Reason | CognigyScript | The reason for the handover. Will show in VG/AC logs |
| Transfer Destination | CognigyScript | E.164 syntax or a SIP URI are supported |
| Referred By | String | This parameter is optional. This setting allows you to change the original Referred By value, which can be a SIP URI or a user identifier such as a phone number. To define the Referred By value, you can use the following patterns: - SIP URI - sip:[referred-by]@custom.domain.com. In this case, the entire SIP URI will be sent as the Referred-By header. Example: "Referred-by": "sip:CognigyOutbound@custom.domain.com".- User Identifier - sip:[referred-by]@[SIP FROM Domain from carrier config]. Example, "Referred-By": "sip:CognigyOutbound@sip.cognigy.ai". |
| Custom SIP Headers | JSON | Array of objects listing SIP headers that should be sent to the transferee. Each object comprises a name and a value attribute. |