User Input Timeout - Config¶

Description¶
The User Input Timeout - Config Node defines the action that the virtual agent should take if it does not receive any input from the user within a certain timeframe.
Once the settings are executed, they will remain in effect for the duration of the session.
Parameter | Type | Description |
---|---|---|
User No Input Mode | Dropdown | Define the action if a user does not provide input to the Virtual Agent in time. |
User No Input Timeout | Number | Define the timeout for user input in milliseconds. |
User No Input Retries | Number | Define the number of retries for the Virtual Agent to request input from the user before ending the call. The maximum value is 999 retries. |