User Input Timeout - Config

Generic User Input Timeout - Config Node

Description

The User Input Timeout - Config Node defines the action that the virtual agent should take if it does not receive any input from the user within a certain timeframe.

Once the settings are executed, they will remain in effect for the duration of the session.

Parameter	Type	Description
User No Input Mode	Dropdown	Define the action if a user does not provide input to the Virtual Agent in time.
User No Input Timeout	Number	Define the timeout for user input in milliseconds.
User No Input Retries	Number	Define the number of retries for the Virtual Agent to request input from the user before ending the call. The maximum value is 999 retries.