Transfer¶
Description¶
The Transfer Node allows you to transfer an ongoing call to a Tel or SIP target.
| Parameter | Type | Description | Transfer Type |
|---|---|---|---|
| Transfer Type | Dropdown | - Refer - forwarding an existing call. - Dial - creating a new outgoing call. If you want to use this type and still have the old Node version, add a new Voice Gateway Transfer Node in the Flow Editor and manually transfer the required settings from the old Node. |
- |
| Reason | CognigyScript | The reason for the handover. It is shown in Voice Gateway logs. | All |
| Target | CognigyScript | E.164 syntax or a SIP URI are supported. | All |
| Caller ID | Number | The caller ID. Some carriers, like Twilio, require a registered number for outgoing calls. | Dial |
| Dial Music | URL | Custom audio or ring-back which plays to the caller while the outbound call is ringing. Only the .wav or .mp3 formats are supported. |
Dial |
| Transcription Webhook | URL | The Webhook is triggered with an HTTP POST whenever an interim or final transcription is received. Uses the default recognizer. | Dial |
| Custom SIP Headers | JSON | Array of objects listing SIP headers that should be sent to the transferee. Each object comprises a name and a value attribute. | All |