Agent Assist Nodes (Beta)

Note

• This feature is currently in Beta. We encourage you to test the feature and provide feedback so that we can improve it before its official release.
• Cognigy reserves the right to change the billing of Agent Assist in the future.

The Agent Assist Nodes allow users to customize the Agent Assist workspace by adding HTML, Adaptive Cards, and IFrame content.

Cognigy.AI supports the following Nodes:

• Set HTML file
• Set Adaptive card tile
• Set IFrame tile

More information

• Agent Assist
• Getting started with Agent Assist
• Agent Assist configuration
• Agent Assist embedding
• Agent Assist for Voice
• Agent Assist for Chat