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Release notes

4.26.0

This version is currently in pre-release and will be released soon

Improvements

  • Improved by adding necessary and missing indices on analytics and sessions collections so that the initial load of Quantitative Queries are covered. Reduces the count totalDocsExamined to 0 by only scanning the indexed Keys
  • Improved by adding distinct color to the agent messages

Bugfixes

  • Fixed a bug where conversation records(input) would miss the analytics database, because of invalid field names that starts with $
  • Fixed a visualization problem of "switched Flow" messages in the Transcript Explorer

4.25.0

Released May 10th, 2022

Bugfixes

  • Fixed a bug where Message Explorer had 2 scrollbars which caused to invalid infinite loader behaviour

4.24.0

Released May 2nd, 2022

Improvements

  • Improved by adding an endpoint for deleting analytics records for an organisation
  • Improved by fixing accessibility issues in step explorer
  • Improved by reducing the dashboard UI response time by replacing SVG based charts with canvas based charts
  • Improved by adding pagination in the Step Explorer to support complex step graphs

Bugfixes

  • Fixed a bug where number reports with "Amount" types show non-integer values
  • Fixed a bug when transcript list had a loading issue after filters/agent change

4.23.0

Released April 12th, 2022

This release does not contain any fixes ore improvements.

4.22.0

Released March 28th, 2022

Improvements

  • Improved by indicating Flow switches in the expert mode of Transcript Explorer

Bugfixes

  • Fixed a bug where data are not loaded in Step Explorer
  • Fixed a bug where Step Explorer mistakenly does not display a newly tracked steps, if there is already a cached version of today‚Äôs report
  • Fixed a bug where Contact Profiles are not displayed correctly in Transcript Explorer
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