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User Menu

The User Menu provides access to a set of views that are related to the user that is logged-in.

My Profile

The My Profile view exposes a number of settings that apply to the user that is logged-in.

My Profile

Head over to My Profile for more information.

Access Control

The Access Control interface offers a user management interface. It acts as an Access Control List (ACL) and makes it possible to give users a specific role.

Access Control

Please refer to Access Control for more information.

Organisation Details

The Organisation Details interface offers a platform analytics overview for agent usage.

Organisation Details

Please refer to Organisation Details for more information.

Documentation

This option refers to the documentation that you are currently browsing.

Insights

Insights is our new analyticts reporting tool to improve your customer service.

Insights

Please refer to Insights for more information.

Logout

This options lets the user logout of the user interface. Below it, you can also see the version of the product you are currently using.

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