Getting Started with Live Agent

Need to Set up Live Agent?

Setting up Live Agent is easy.

Head over to our Live Agent Setup documentation to find all the steps necessary to get started with Live Agent.

• Live Agent Setup Introduction

Need More Information?

Do you need more information on Live Agent, such as requirements for hosting Live Agent yourself?

See the sections available here on the left column.

Here are some recommendations:

• Grouping your Agents in Teams
• Organizing work by adding Labels
• Customizing Live Agent by changing the Settings